Passport and Visa Info

Passengers are required to ensure that they have valid passports, the required visas and vaccinations in order to travel to their intended destination.

Travel Insurance

We strongly advise passengers to take out insurance against cancellation, curtailment, illness, injury or loss of baggage. Please ensure that you have travel insurance with adequate medical cover.

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Village hours:

Retail Outlets: 09h00 – 12h00 and 14h00 – 17h00/18h00 – closed Sunday
Banks: 08h00 – 12h00 and 14h00 – 16h00 – closed on Saturday and Sunday
Post Office: 08h00 – 12h00 and 14h00 – 18h00 – closed on Saturday and Sunday
Supermarkets: 07h00/08h00 – 17h00/18h00 – closed Sunday, except in peak season open at certain times

The above times may vary from outlet to outlet but please take note of the midday closing time.

Currency, Banks and Credit cards

The Euro is the currency of Austria & Italy.
Banks are generally open Monday to Friday and closed on weekends and public holidays. We recommend that you either arrive with Euro cash or exchange traveler’s cheques at the airport on your arrival in Europe. Euro cash may be withdrawn from banks or ATMs using credit cards or relevant bankcards with international access. PIN number is required.

NB!! : Please note that Snocomber does not accept credit card payments in the resorts. Payment by credit card in the resorts themselves is limited. Please make allowance for this in the form of traveler’s cheques or cash.

Cellular phones

Ensure that you have the international roaming facility in order to make and receive calls on your cellular phone. The necessary arrangements need to be made with your Service Provider prior to your arrival in the resort.

Laundry

Laundromat facilities are available in the resort and some properties have coin-operated machines. (St Johann and Livigno ONLY)
Laundromat facilities are not available in Saalbach.

Ski Clothing

Please arrive with suitable waterproof ski clothing. The hire of clothing is not available in the resorts. Arrival on Saturdays may be too late to purchase clothing.

Evening Dress

Casual. Evening entertainment activities require you to wear ski suits.
Please note that 13 February to 20 February is known as Fasching “Carnival Time”. Bring a mask or dress-up outfit for carnival parties at this time of year.

Tipping

Tipping is generally accepted for services provided by waiters, room maids and ski instructors.
In restaurants, individuals and families may be billed separately. The common practice is to “round up” the bill to include a tip. Ski Instructors: generally Euro 10.00 per person in the ski group, after a week’s lessons
Room maids: generally Euro 8.00 – 10.00 per week for the service of the room is appreciated.